General

My Finin

Unable to open a new account
We're thankful for your eagerness to join Finin! Please read on if you are looking for a detailed explanation on why you're unable to create / open ...
Wed, 18 Jan, 2023 at 12:55 PM
SBM Netbanking
Step1: Open any monthly account statement which SBM has emailed you, and look for your customer ID.  Step2: Visit the SBM netbanking portal  SBM Netban...
Wed, 30 Nov, 2022 at 2:57 PM
Change communication address
Your communication address is the address where we can send your Debit Card. Once you have updated the communication address, it can no longer be changed. ...
Fri, 28 Oct, 2022 at 6:18 PM
How much interest will I earn?
Effective 15-Jul-2022, the rate of interest for savings is computed as follows.  The interest for each month is paid directly into the account at t...
Sat, 16 Jul, 2022 at 7:55 AM
What's the minimum balance I must have?
Minimum balance? What's that? This is a zero balance account! 
Mon, 16 Nov, 2020 at 1:25 PM
I want a cheque book
Sorry. We don't issue cheque books and pass books!  We encourage our customers to keep all their transactions digital, and make neo-banking the new nor...
Wed, 2 Nov, 2022 at 3:37 PM
Biometric Login
Biometric login is still not enabled on the app. We're sorry we do not know the turnaround time by when this option will be enabled for all customers.
Thu, 1 Sep, 2022 at 4:45 PM
Depositors Protection / Deposit Insurance
Bank deposit upto INR 5,00,000 in respect of each depositor is fully insured by the Deposit Insurance and Credit Guarantee Corporation (DICGC) the Deposit I...
Wed, 28 Apr, 2021 at 12:04 PM
Register a nominee
To register a nominee, please email the following documents from your registered email address to support@finin.in:  i. Self-attested PAN card ...
Sat, 24 Jul, 2021 at 8:04 AM
Schedule of charges
Schedule of charges for SBM savings account opened through Finin and FininbyOpen apps:  Annual account charges: 0.00 INR  Annual account maintenance ch...
Thu, 20 Oct, 2022 at 10:37 AM