Your Finin account

Your Finin account

IMPORTANT: Finin app services suspended for all customers
Why are you unable to use the Finin app?  We deeply regret to inform you that at present, all services on the old Finin app as well as the new FininbyOpen ...
Fri, 16 Dec, 2022 at 7:44 PM
IMPORTANT: Debit card services suspended for all customers
We regret to inform you that at present, all debit services for all customers have been suspended.  Reason for the issue: Technical constraints  Turnar...
Wed, 30 Nov, 2022 at 2:51 PM
How can I close / delete my Finin account?
It makes us sad when a valued customer asks to close their Finin-SBM account.  If you want to close the account, then please write to support@finin.in with...
Tue, 7 Feb, 2023 at 5:46 PM
Account closure not processed by bank
It's sad that despite Finin sending multiple reminders to SBM India, the bank usually takes 90+ days to respond to account closure requests.  Finin ass...
Tue, 7 Feb, 2023 at 5:49 PM
Change phone number / email address
Please submit the following documents for the request to be processed: 1. Take a print out of the attached Indemnity letter. Complete the details and si...
Wed, 9 Nov, 2022 at 2:34 PM
What is my customer ID?
If you look at any of the monthly e-statements emailed to you by SBM, it'll contain your SBM customer ID at the top of the page.
Thu, 13 Oct, 2022 at 2:17 PM
How to complete full KYC
There is no option to complete KYC online.  Please follow these 6 steps, to complete your normal / in-person KYC and confirm to us. Step1: Visit *...
Thu, 13 Oct, 2022 at 2:20 PM
Request for account statement
The bank emails your e-statement to you directly by default each month. Please check your mailbox / spam folder.  If you want to access /download your...
Thu, 13 Oct, 2022 at 2:45 PM